FAQs

 

What government rebates and benefits are available to families?

There is one main subsidy offered by the Australian Government for which you may be eligible. The Child Care Subsidy. To find out if you are eligible for this, visit the Department of Human Services website humanservices.gov.au

What is the Child Care Subsidy?

         This is financial assistance to help you with the cost of child care, paid directly to your child care provider.

What are the eligibility basics?

  • care for a child 13 or younger and not attending secondary school, unless an exemption applies
  • use an approved child care service
  • responsible for paying the child care fees
  • meet residency and immunisation requirements

How do I pay child care fees?

Fees are required 2 weeks in advance on a Monday and payment is made via Hubdebit transfer which will be set up upon enrolment.  You will receive fornightly invoices emailed to you showing your total fee; any government entitlements you may have and your out of pocket expense.

Do I pay if my child doesn’t attend?

Yes.  If you have a permanent booking at the centre fees are payable on days off; holidays; sick days and public holidays.

How do I find out what my child has being doing at child care?

At Lifestreamers we utilise an app called KeptMe, the purpose is to be able to keep you updated on things such as sleeping, eating and toileting routines as well as giving you highlights of your child’s interactions and development as they spend time with us. Your child’s room leader will assist you in setting this up.

How many staff work with my child?

In Western Australia our regulations state the following ratios:

Birth – 2 years old 1:4

2-3 years old 1:5

3-5 years old 1:10

Are staff qualified?

To ensure the highest standards of care, we pay the utmost attention to employing qualified and experienced staff.

Our staff are dedicated early childhood professionals with either a Cert 111 or Diploma qualification, holding current WWC, police check, and relevant qualification certificates.

What does my child need to bring to child care?

Depending on the age of your child changes what you are required to bring.

At Lifestreamers we require the following from our families:

  • A labelled bag / backpack
  • Nappies and wipes
  • Milk and bottles
  • Change of clothes
  • Sun hat
  • Water bottle
  • Packed lunch
  • Daily piece of fruit for sharing

Is the centre approved or registered?

Yes. Lifestreamers is a fully accredited and approved centre. We are also assessed regularly to ensure we continue to meet a high standard of care provision.

What are the opening hours?

Lifestreamers is open Monday – Friday from 7.00am – 6.00pm